FAQ

MODEL SIZE?

• Model is 5’8 185

SHIPPING DETAILS?

• Once an order is placed, allow us 7 business days to process your order. Orders placed Monday - Thursday will begin processing the next business day. Orders placed Friday - Sunday will begin processing Monday. Once your order has been processed, you can expect a delivery within 2-3 business days after your order is shipped.
• DUE TO LIMITED TRANSPORTATION AVAILABILITY FOR ALL SHIPPING COMPANIES, AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED. OUR SHIPPING TIME IS 1-3 BUSINESS DAYS AFTER YOUR ORDER IS PROCESSED. THIS TIME FRAME COULD BE EXTENDED TO 1-5 BUSINESS DAYS DEPENDING ON YOUR AREA.

HOW MUCH IS SHIPPING?

• Standard Shipping $10 (3-4 business days)
• Free 3-4 Business Day Shipping On Orders Over $100

HOW CAN I TRACK MY ORDER?

• Once your order is processed and ready for shipping you will receive an email or text with your tracking information.

 

WHAT IF I DID NOT RECEIVE MY TRACKING INFORMATION?

• Please send us an email at info@shopthebrandco.com with your order number.